If this does not solve your issue, please send us a picture of your serial number. If your serial number has another format, please contact your point of purchase to solve this issue, please also view this link for more information. Please note that the SecuROM serial numbers for 'The Witcher 2' always have the following format: XXXXX-XXXXX-XXXXX-XXXXX. Include all hyphen ('-') as shown in the serial number.To help identify each character of the serial number correctly, please see common misinterpretations: Double check the characters you have entered. Q: I get the error message: 'The serial number was not found in the database.' A: The number one problem with serial numbers is mistyping. A: If you are having problems downloading the release patch, please view the official support website. Q: I have issues downloading the release patch, after i entered my key the first time. A: Please install and run the SecuROMâ„¢ Diagnostics Tool, it will exchange 3 files in your game directory, afterwards you will be able to activate the game. Q: I can't enter my serial number in the activation dialog. Please find below a list of frequently asked questions we have collected for 'The Witcher 2': The Witcher 2 - Frequently asked questions:
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